FAQs

What is Martify all about?

• At Martify, we bring you a curated selection of hardware, kitchenware, and bathware. We focus on quality, convenience, and affordability.

How does Martify select its products?

• We work closely with trusted manufacturers to ensure that each product meets our high standards of quality, durability, and functionality.

How long does shipping take?

• Our average shipping time is between 7-14 business days, depending on your location.

What payment methods do you accept?

• We accept all major credit cards, PayPal, and several other secure payment methods.

How can I track my order?

• Once your order is shipped, you will receive an email with a tracking number that you can use to follow your package.

What is your return policy?

• We offer a 30-day return policy on all unused items in their original packaging. Please visit our Return Policy page for more details.

Is my personal information secure?

• Absolutely. We use advanced SSL encryption to ensure that your information is protected.

Do you offer international shipping?

• Yes, we ship worldwide. Additional charges may apply for international shipping.

How do I cancel or modify an order?

• To cancel or modify an order, please contact customer service as soon as possible. Note that orders that have already been shipped cannot be modified.

How do I get in touch with customer support?

• You can reach us via email at info@martify.ca, or by Online chat. We strive to respond to all queries within 24 hours.